Know every client like a professional
You're a professional artist. Your clients deserve proper records. Every client gets a full profile with contact details, conversations, projects, appointments, and notes linked together. When a returning client reaches out, you instantly see the full picture.
The problem
Client information lives everywhere except where you need it
- Info scattered across apps
- Phone numbers in your contacts, reference images in DMs, notes on paper, emails in your inbox. Nothing is together when you need it.
- No client history
- When a client messages after six months, you have no idea what you discussed, what you tattooed, or what they paid. You're starting from scratch.
- Duplicates and dead ends
- The same person emails from one address and DMs from Instagram. You end up with multiple records and no way to connect them.
The solution
One profile per client, everything included
pencild automatically builds a complete profile for every client. Messages, projects, appointments, and notes are all linked together. Whether they reached you by email, Instagram, or an enquiry form, every interaction is tracked in one place.
- Rich contact details.
- Name, email, phone, addresses, Instagram handle, and web pages. Everything you need to reach a client.
- Client timeline.
- Every email, appointment, project, task, and note displayed chronologically. See the full history at a glance.
- Source tracking.
- Know where each client came from: email, Instagram, enquiry form, or manual entry.
- Email alias support.
- Clients who email from multiple addresses can be merged into a single profile with alias support.
- Per-client records.
- Appointment history, project list, and waiver status all visible on the client profile.
- Profile images and avatars.
- Attach photos so you remember faces, not just names.
Built for professionals
Smart client management
Your client list should help you work, not slow you down. pencild keeps it clean, sorted, and always up to date.
- VIP flagging.
- Mark your priority clients as VIPs. They get surfaced first in searches and their messages are prioritised in your inbox.
- Duplicate detection and merging.
- pencild spots potential duplicates and lets you merge them. No more scattered records for the same person.
- Smart sorting.
- Clients are sorted by priority automatically. Upcoming appointments, active projects, and recent contact float to the top.
Stay organised
A clean, manageable client list
Tools to keep your client list focused on the people who matter, without losing track of anyone.
- Auto-archive and blacklist.
- Auto-archive emails from specific clients. Blacklist people you don't want to work with. They're hidden from searches and booking flows.
- Bulk operations.
- Blacklist, auto-archive, or delete multiple clients at once. Clean up your list without clicking through one by one.
- Assign clients to artists.
- In a studio context, assign clients to specific artists. When an artist leaves, their client data is duplicated to their personal workspace so nothing is lost.
Ready to run your business like a professional?
Start your free trial and build the client records your work deserves.
14-day free trial. Add a card to extend to 30 days.